ISPs create tangled Web of sneaky fees

It was supposed to be a small gift from the federal government to Internet users. On Aug. 14, 2006, a $2-$3 per month government tax on DSL broadband service, known as the federal Universal Service Fund fee or FUSF, was dropped. The tiny savings was meant to put DSL providers on equal footing with cable modem service providers, which weren’t obligated to collect the FUSF tax.  But the consumer victory was short-lived. 

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Most Americans are in cell phone jail

At any given time, most Americans are in cell phone jail.  

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Why hidden fees are a big deal

Let me make a confession. I hate getting cheated. I mean, really, really, really hate getting cheated. I mean veins-pop-out-of-my-forehead, glad-I’m-not-getting-my-blood-pressure-checked-today hate getting cheated.

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